Lyft Customer Service Plaza is up to 5% faster than before

The number of times Lyft customers call a customer service line is dropping by about 5% annually, according to data from the company's customer service app.The data comes from the ride-hailing app's latest update to the platform.In the past year, Lyft said it saw more than 5 million customer calls and received more than 2.5 million responses, according the company.While the increase in customer se...