The number of times Lyft customers call a customer service line is dropping by about 5% annually, according to data from the company's customer service app.The data comes from the ride-hailing app's latest update to the platform.In the past year, Lyft said it saw more than 5 million customer calls and received more than 2.5 million responses, according the company.While the increase in customer se...
I got hit with my first bill after pay for an iPhone 7 Plus and it has made me rethink what I use.
The company that sells my phone is now asking for my name, email address and phone number to help them get in touch with me.
They are charging me $1,499 after the first month and then increasing the monthly charge each month.
My phone has a 2-year warranty, so they are trying to charge me for a phone that I bought a year ago and it doesn’t even work yet.
When I called to complain, I was told that they will contact me within 24 hours and ask me to send the invoice with my name and phone numbers.
I didn’t know I needed to send them the invoice until I had to send it in to get an explanation.
I am now looking at having to pay a bill that is more than $20 for the phone I bought.
I also had an iPhone 6 Plus that came with a $650 repair fee, which I didn