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The security service Entgy has become the target of hackers who want to steal confidential customer data and other data from customers, according to the company.
The company’s customers, however, say the intrusion is the result of a simple mistake by the customer service team.
A few weeks ago, a small team of researchers from the security firm CrowdStrike discovered an “unknown attacker” exploiting a bug in Entgy’s website that allowed hackers to steal customers’ credit card numbers, expiration dates and other information.
This was the result:A few days later, CrowdStrike said it had identified an attacker who used the same flaw to steal information from Entgy customer accounts, including their Social Security numbers, passwords, email addresses, home addresses and phone numbers.
The attack also allowed the attacker to log in to customers’ accounts and change their passwords, and to steal credit card information.
The attackers used a compromised version of Entgy.com’s website to perform the breach, Crowdstrike said.
While the attackers were able to access customer information, the company said it could not say what was taken, what was used and how it was used.
The company said that it would have no further comment at this time.
The breach, however has prompted Entergy to deploy a new security measure.
The credit reporting company is rolling out a new website called Secure Credit to let customers set up password protection for their accounts, and also offer more protections to those who are less secure.
The new site will also allow customers to share more personal information, such as Social Security and credit card details, with their credit card issuer, said Chris Kucinich, senior director of enterprise security and corporate solutions at Entergy.
“It will let customers share more of their personal information with their card issuer and allow them to create a password protected account with that card issuer,” Kucineich said.
“In the future, we will be expanding the security features in this new Secure Credit site to include additional protections and reporting options for the customer,” he said.