Posted by Google News on Sunday, September 23, 2018 09:10:49Amazon's customer support has a long history of being one of the best-performing services in the tech industry.But now, a new customer service app that offers more than one customer service channel is starting to show signs of life.Google says it's now testing a new service called edd that's aimed at Amazon customers.The app, dubbed edd, ...
By: Daniel Grosman, TechRadars staff reporterThe number of Australians who use tree services is growing.
The number of people accessing the services via a dedicated mobile app is also growing, as are the number of businesses that rely on the services.
But with the number and type of people who are using these services also growing is there an answer for the number one problem of the time?
According to a survey of 1,600 mobile users conducted by digital agency Ipsos, nearly a third of Australians (32%) said they were unable to access services due to a delay caused by traffic jams.
When asked if they were frustrated with their phone or internet service, the survey found that just 19% of respondents were happy with the quality of their service and the remainder were not so sure.
Of the respondents who were happy, about half said that they would be willing to pay more if they could use a dedicated tree service.
More than a third (34%) said that the tree service they were using would provide them with better service than their phone service.
This is a big step up from the results of the previous Ipsos mobile survey, which showed just 20% of Australians would pay more to access a tree service than they would for a phone service and 17% would pay less.
Ipsos is the world’s largest market research agency.
It is a leading provider of research and insight into the consumer habits, preferences and beliefs of consumers, and is a member of the APSA.