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A US consumer protection group says Amazon Web Services throttles traffic to avoid it becoming an Internet piracy site.
The group, Fight for the Future, says Amazon is throttling the number of requests it can make to customers’ accounts to stop them from making “illegal” purchases.
It said the company was throttling a number of customers’ traffic, including one who uses the Amazon Video service.
Amazon has not commented.
Amazon, which also operates online bookstores and other online retailers, has been accused of restricting the Internet to prevent it from becoming an online piracy site in the US.
The Federal Trade Commission (FTC) is investigating the allegations, which were published on Fight for The Future’s website.
The FTC says it has received complaints from at least one consumer from multiple states about Amazon’s “blocking and throttling of legitimate customers’ requests for the removal of objectionable content.”
In a statement to the FTC, Amazon said it would look into the complaints and is investigating.
However, Amazon’s response to the complaints does not mention the company throttling traffic to prevent illegal purchases.
The company said that its policies “protect our customers and ensure that they can use their account for all their purchases.”
Fight for the future’s statement says Amazon’s practices are “not legal, unethical or deceptive.”